Thumbtack's AI-powered matchmaking experience for homeowners and pros on Craig Murray's portfolio.
Thumbtack's AI-powered matchmaking experience for homeowners and pros on Craig Murray's portfolio.
Thumbtack
Thumbtack
2025-26
2025-26

Reimagining AI-powered matching for homeowners & Pros

Overview

Overview

Finding trustworthy home services is historically fraught with uncertainty. As a design leader on a tight-knit product team, I'm spearheading the architecture of a 0-to-1, AI-driven experience that transforms how homeowners diagnose problems and confidently hire pros. Currently undergoing nationwide testing, this paradigm-shifting product is slated for a full-market rollout later this year. Read more about the launch here.

Finding trustworthy home services is historically fraught with uncertainty. As a design leader on a tight-knit product team, I'm spearheading the architecture of a 0-to-1, AI-driven experience that transforms how homeowners diagnose problems and confidently hire pros. Currently undergoing nationwide testing, this paradigm-shifting product is slated for a full-market rollout later this year. Read more about the launch here.

Role

Role

Product Design Lead, Prototyping, Vision casting

Product Design Lead, Prototyping, Vision casting

Impact

Another metric

Leveraging AI to build AI

Throughout this project I've gained efficiencies in how I work, and added clarity with partners using the latest tools. Skills and MCPs are becoming an integral part of my process to accelerate how I collaborate, plan, and build.

Driving Agentic Prototyping

To scale impact and quickly gain alignment, I've helped establish standards with the team and embedded AI prototyping into the development lifecycle. The result has optimized our workflow and brought strategy to life sooner in the process.

Next Project

Marco Polo